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Process automation for small businesses


We help you automate your workflow so your tools and systems communicate in real time.
Connected systems, optimized processes, growing businesses.

Digital services

Custom digital solutions for hospitality

Custom solutions, just for you

We analyse your business, your tools, and your budget before proposing a general solution.

Real support all the way

We don’t disappear after delivery: you can get support and continuous improvements as your business grows.

We understand SMEs

As a small company, we know the reality of tight budgets and quick decisions, and we offer tested solutions.

The technology you already use

We integrate what you already have, and we do not force you to start from scratch or change the way you already work.

Do you have a problem? We offer solutions

Digital solutions for each department of your company

Depending on your sector, your workflow, and your most frequent problems, we’ll guide you towards the solution that makes the most sense for your business.

Do you have frequent mismatches between online and physical stocks?

Manually updating products, managing orders from various platforms, or balancing stocks between a physical and online store consumes time and produces errors. We connect your logistics and stock systems so that products are automatically updated with each sale, restock, or return, adding alerts and orders to suppliers without manual intervention.

  • Real-time stock control across all channels and easy updating
  • Automatic alerts and orders to suppliers without intervention

Do you still generate your invoices manually?

Disconnected systems, manually generated invoices, and data that must be copied from one software to another are the most common problems in an SME’s financial management. We connect your CRM, online store, or management system with your accounting software so that invoices are automatically generated, sent, and recorded after each transaction.

  • Invoices generated and sent automatically after each transaction
  • Accounting is updated in real time without intervention needed

Do you manage reservations from multiple sites at the same time?

Managing reservations by phone, web, and external platforms without a centralised system can cause duplicate reservations, errors, and notifications that arrive late. We centralise all your booking channels and connect them with payments, billing, and automatic communications with customers, so that each reservation is registered, confirmed, and invoiced.

  • Customised notifications sent exactly when needed
  • Real-time synchronisation between systems to avoid duplication

Do you have real-time knowledge of what happens in your operation?

When key processes depend on people to run, review, or report, errors and delays are inevitable. We automate your company’s operational processes so that they run accurately, generate alerts when something goes wrong, and produce reliable data to achieve faster and better decisions.

  • Automatic alerts for deviations without manual review.
  • Automation of repetitive processes with real-time monitoring.

Is your website out of date and difficult to manage?

Your website is the entry point for your customers and, as such, should make a great first impression. Outdated information or a lack of security and optimisation can cause lost customers and sales. That’s why we design and optimise websites for many sectors, prioritizing security, SEO optimisation, and user experience.

  • New websites with CMS for easier content management
  • Review and optimisation of existing websites

Does your security system alert late or does not act?

A surveillance system that records but does not act, that alerts too late, or generates notifications that no one processes, does not protect your business. We design and integrate customised security and detection systems that connect directly to your operation: automated access control, smart alerts, and real-time material monitoring.

  • Automatic detection of intrusions and access with immediate alerts.
  • Integrated hardware without reliance on a single vendor or subscription system.

No two businesses are the same, and that’s why we don’t offer generic solutions

We are a small team that designs and builds customised solutions for any part of your business: first, we understand your problem, how you work, what tools you already use, and what your budget is, and then we create something that fits your day-to-day from the start.

No expensive licenses you don’t need, no functions you will never use, and no processes that force you to change the way you work. Only useful technology, adapted to your real needs and designed to grow with you.

How we work

We don’t sell you a tool, we build your own system on the tools you already use

Digital Advisory

We guide you in selecting the best tools for your business, perfectly suited to your needs and budget. Our aim is to deliver efficient, customized solutions that enhance your operations while keeping resource use optimal.

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System integration

We connect the tools you already use (software and/or hardware), creating a unified and efficient system. When all your systems and applications communicate smoothly, you’ll be able to optimize processes and boost productivity.

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Development

We develop personalized solutions and processes that align perfectly with your current business workflows and team needs. Our approach ensures a smooth integration with an efficient, simple, autonomous and tailored solution.

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This is what changes when you automate

Real results from our clients’ automation and system integration

Without automation

Before

  • Manual management of +200 orders per month
  • Manual submission of documents = 82 hours lost per month
  • Reservations scattered between web, Booking.com and phone and manual updating and confirmations
  • Stock errors due to manual inventory management and lost sales

After automation

after

  • 80% reduction in administrative tasks, and an almost completely automated online store
  • +82 hours recovered per month with 650 documents sent without manual intervention
  • Centralised reservations with automatic real-time updating
  • 0 stock errors with scanner-integrated inventory system

¿What are you losing by not automating your processes?

A team of 5 people that dedicates 1 hour a day to manual tasks that could be automated loses €20,000 a year. This number may be even higher, and we can help you reduce it.

Ultra-lab Digital

Business perspective guide on automation

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Happy clients, growing companies

Hear from businesses we’ve helped

Pantallas de app con control de inventario y escáner de código de barras
Pantallas de Goodtill POS en móvil y tablet para completar orden

As the owner of a small online store, it has allowed me to carry out all the tasks as a single person […] efficiently […], dedicating most of my time to commercial and shopping work. Without it, carrying a small business project through an online store would not have been viable or would have been exhausting.

–
Online store owner

Integrating the different software that we use has allowed us to eliminate time and labour previously used for generating invoices and ensure everything is properly registered. In addition, it has allowed us to propose more services to our customers without depending on a single solution or expensive subscription.

–
CEO of Relais Du Vieux Sauvaire

We have greater control than ever over our processes, sales, and logistics. Invoices are created on the spot without any intervention needed, and documents are archived and recorded automatically. We have support for any eventuality, and the Ultra-lab team is attentive to new needs and changes to make them happen immediately.

–
Head of Operations at International Metal Supply

Our trusted partners

We work hand in hand with the best tools and certified services to offer you guaranteed quality solutions.

FAQ

It may be useful to have an expert in systems integration when your company uses several tools that do not directly communicate with each other – for example, a CRM disconnected from billing, an e-commerce platform that does not update the stock in your accounting system automatically, or a booking platform that does not synchronise with the rest of the user journey. If your team spends time copying data between platforms, manually balancing information, or managing duplicate errors, it’s a sign that integration can solve those problems.

An SME must ensure that the company they rely on has real experience with businesses of similar size, that it does not propose generic solutions, and that it works with tools that have a long-term journey and support. It is also important that you offer a prior analysis before proposing anything – digitalisation does not start with the tool but with understanding how the business works. At Ultra-Lab Digital, we work specifically with SMEs, adapting each solution to their operation and budget.

The most used tools for business process automation are integration and automation platforms that allow you to connect existing applications, synchronise data, and automate workflows, all with absolute and easy control of the processes. Depending on each company’s workflow, commercial management, analytical, billing, or communications solutions are combined, always prioritising consolidated platforms with the ability to scale with the business.

The most effective way to improve operational efficiency with automation is, first, to identify which processes consume the most time without adding much value: repetitive tasks, manual submissions, data updates between systems. Once identified, automatic flows are designed to run them alone, freeing the team for tasks of greater impact. The result is often a significant reduction in administrative time and an improvement in the quality of the information available for decision-making.